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Wildcatt
For those of you hesitating to purchase the Wildcatt Database, let me tell
you a little story about doing business with the Grays: When I originally bought the program, it was on floppy disks. A couple of years later, I emailed Helga to ask if I could get a CD version of the installation disk, and she sent me one with no hesitation. A couple of weeks ago, I suffered a hard drive failure, and after rebuilding the machine, found that I had a problem installing from the old installation disk, so I emailed them for guidance. The response was "I'll send you a brand new installation disk and you can throw the old ones away." Now THAT is just plain old excellent customer service!!! -- Ray Barkalow - First Rays Orchids - www.firstrays.com Plants, Supplies, Artwork, Books and Lots of Free Info! |
#2
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I second that. They did exactly the same for me a few years ago, when
I got a computer without a floppy drive. Great people to work with. Rob Ray wrote: For those of you hesitating to purchase the Wildcatt Database, let me tell you a little story about doing business with the Grays: When I originally bought the program, it was on floppy disks. A couple of years later, I emailed Helga to ask if I could get a CD version of the installation disk, and she sent me one with no hesitation. A couple of weeks ago, I suffered a hard drive failure, and after rebuilding the machine, found that I had a problem installing from the old installation disk, so I emailed them for guidance. The response was "I'll send you a brand new installation disk and you can throw the old ones away." Now THAT is just plain old excellent customer service!!! -- Rob's Rules: http://www.msu.edu/~halgren 1) There is always room for one more orchid 2) There is always room for two more orchids 2a) See rule 1 3) When one has insufficient credit to obtain more orchids, obtain more credit LittlefrogFarm - Growing the plants Rob likes. ) |
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