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Unethical business practices.....
PlainBill wrote in message ... I'd like to point out a few things you perhaps failed to consider. Your local place most likely does not stock pond liner. To fill your request, she would have to special order a roll of material, then keep the balance on hand until another buyer came along. All the while she has the money tied up in inventory, AND the remainder of the roll taking up space in the stockroom. This is why I seldom ask a business to special order items. If they hope to hope to stay in business, they must charge you for the cost of the item, plus the time it takes to locate it, plus the shipping, plus their normal markup. Actually you are wrong about me not considering those points...I did. I kind of laughed at the logic you used.....she has pamphlets everywhere showing the pond supplies she can order and she is promoting herself as a pond supplier as well as landscaping supplies. I find it humerous that you believe that she HAS to purchase liner by the roll when everyone else can buy it from multiple places specially cut to size....I also find it funny that you believe it to be a hinderance to her to have to hold onto the remainder of the roll of liner with money tied up into it and taking up space in her stockroom when she is in fact trying to run a pond supply store! What shall she keep in her storeroom....bath and beauty supplies? Just a thought....If I go into an auto dealership and special order an SUV but the dealer doesn't have one in stock, does that give him the right to order 10 more for his lot and charge me for them? I also disagree with your title - there is nothing unethical in a shopkeeper trying to make a profit. If she doesn't, she won't be in business very long. You have every right to disagree....I have every right to point out your mistake. She won't be in business long trying to cheat customers and lying by ommission either. That said, there is no excuse for taking two weeks to call you with the price. You are exactly right, even before she lied to me I had made up my mind not to do business with her....my business didn't seem important enough to her to put down her jelly dougnut and make a few simple calls. ~Wilson~ |
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