On 2009-08-30 22:11:33 +0100, Martin said:

On Sun, 30 Aug 2009 22:01:34 +0100, Stan The Man wrote:

On 2009-08-29 13:35:28 +0100, Martin said:

On Sat, 29 Aug 2009 13:30:41 +0100, Stan The Man wrote:

On 2009-08-29 00:04:41 +0100, Martin said:

Johnny Foreigners, AKA Gardena, guns don't fall apart :-)

Your milege may vary but I have owned two Gardena guns which have
"fallen apart" in the past couple of years -- and two Hozelock guns
which haven't!

)


Gardena are German of course but "Johnny Foreigner" covers a multitude
of other sins including products of highly dubious quality which have
arrived here as cheap imports from the Far East. Apart from their
quality, or lack of it, you don't get much/anything in the way of
service and support.... which is why I was pleased to see a British
company taking interest and responsibility here.

Peter thinks it is an employee of a British company, rather than the company
itself. He could be right.

There's no doubt that she works for Hozelock -- see
http://www.hozelock.com/your-gardens.html

I'm sorry but I don't see the bit that proves she works for Hozelock.

Having a hozelock.com email address is proof -- as in "Please send your
feedback to : ", or did you miss that?

If you want to contact Hozelock the way to do it is via
http://www.hozelock.com/contact-us.html

-- and I don't draw any
distinction between "the company" and an employee.

The rest of the world does. Not all employees are allowed to represent a
company's views in public.

There are two issues
a) Was it a genuine post and if so why didn't she use a company e-mail address?
b) There is nothing preventing a company from posting to news groups. It's
advertising that is frowned upon.

I know of several companies which allow/instruct their employees to
post in newsgroups but don't allow them to use their company email
address so that spam/UCE is minimised.

And employees who are allowed/instructed to post from home on behalf
the company will use whatever legitimate email address which is
available to them.

You are sounding increasing churlish. This is clearly a Hozelock
employee who is empowered to help the OP. Why are you so keen to knock
it? The proof of the pudding will be when the OP reports back here.

You don't work for Gardena do you?

In message , Stan The Man
writes
You don't work for Gardena do you?
Same difference isn't it?
--
hugh
It may be more complicated but is it better?