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"Ken Richardson" wrote in message ... A gentleman who attended our show complained two days later that the ink from the stamp used as a pass out on the back of his hand got on to his shirt and cannot be removed. Does he have any right to make a claim.from us or should we direct him to the manufacturers of the stamp. Thanks. His claim is against you I would imagine as he was a 'customer' at your show and you stamped his hand. I would have then thought that you have a claim against the stamp/ink manufacturers, BUT, did you buy the ink and the stamp at the same time and was there any warning on the ink about keeping it off clothing? As a matter of interest, I took a group of people into Warwick Castle recently and they operate the same system. Some red ink got onto my wife's jacket and that has not come out. BUT, it was an oldish fleecy jacket and we can't say we are too bothered as most has come out in the wash Back to you, did you have insurance? Mike |
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