Home |
Search |
Today's Posts |
#1
|
|||
|
|||
What can I Legally say? Update
"When something like that happens, always give the supplier the benefit of
the doubt. Assume that he is just an overworked guy who is trying his best but just can't cope. Write him a nice letter or email and explain nicely what happenned. You may be very pleasantly surprised by the response - particularly if others are giving him hell when he is just trying to do his best. If he doesn't give you satisfaction, then you can begin telling others on the net about your bad experiences. If you just attack him and he believes he is in the right, that is the time you could find yourself in the middle of a serious lawsuit. Put yourself in his shoes first. Jim " Update I did just that and... I received a package today of all the plants that I had ordered, PLUS several bonus plants. Way more than I needed. I gave the extras to a fellow trader. N8 |
#2
|
|||
|
|||
What can I Legally say? Update
I'm glad you did that.
Instead of giving the supplier a bad day, you gave him the opportunity to feel good about himself. He is now aware of some of the problems he has in the business and he will probably try to fix them now. He will classify you as a good and reasonable customer, will recognise your name if he sees it on another order, and will make sure you get special attention next time. If you had just given him bad publicity, he might have had less business in future. The lower profitability would probably mean that he would be forced to give an even lower level of service to his remaining customers and everyone would lose. Jim Nsty N8 wrote in message ... "When something like that happens, always give the supplier the benefit of the doubt. Assume that he is just an overworked guy who is trying his best but just can't cope. Write him a nice letter or email and explain nicely what happenned. You may be very pleasantly surprised by the response - particularly if others are giving him hell when he is just trying to do his best. If he doesn't give you satisfaction, then you can begin telling others on the net about your bad experiences. If you just attack him and he believes he is in the right, that is the time you could find yourself in the middle of a serious lawsuit. Put yourself in his shoes first. Jim " Update I did just that and... I received a package today of all the plants that I had ordered, PLUS several bonus plants. Way more than I needed. I gave the extras to a fellow trader. N8 |
#3
|
|||
|
|||
What can I Legally say? Update
"Nsty N8" wrote in message ... Update I did just that and... I received a package today of all the plants that I had ordered, PLUS several bonus plants. Way more than I needed. I gave the extras to a fellow trader. Sounds great! So....what company is it? Sounds like a good'un. |
#4
|
|||
|
|||
What can I Legally say? Update
Nice to know they made up for it.... Now you CAN brag about who it was...
giving them the benefit of the doubt of course... -- RedForeman ©® "Nsty N8" wrote in message ... "When something like that happens, always give the supplier the benefit of the doubt. Assume that he is just an overworked guy who is trying his best but just can't cope. Write him a nice letter or email and explain nicely what happenned. You may be very pleasantly surprised by the response - particularly if others are giving him hell when he is just trying to do his best. If he doesn't give you satisfaction, then you can begin telling others on the net about your bad experiences. If you just attack him and he believes he is in the right, that is the time you could find yourself in the middle of a serious lawsuit. Put yourself in his shoes first. Jim " Update I did just that and... I received a package today of all the plants that I had ordered, PLUS several bonus plants. Way more than I needed. I gave the extras to a fellow trader. N8 |
#5
|
|||
|
|||
What can I Legally say? Update
|
Reply |
Thread Tools | Search this Thread |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Forum | |||
What more can I say! duh! | Ponds | |||
Can I ask you to say a prayer? | United Kingdom | |||
Everyone can laugh or try to say told you so | Gardening | |||
Moles: How can I legally kill 'em. | United Kingdom | |||
What Can I Legally Say? | Freshwater Aquaria Plants |