Sorry this is so long.

Okay... now I am bordering on ****ed. I've already decided I
am not going to purchase from him again, so please do not
offer this as an option. I have been trying to give this guy the
benefit of the doubt, but I just can not anymore. I have gotten
two orders from him. On the first order I lost 2 plants outright.
One the bulbs were so shriveled I knew that no matter how
much pampering it would not recover. The other blew leaves
within the first week. I figured... the shipping would cost 1/3
the price of the plants, so I would just eat the price. Yesterday
I tossed 2 more from this shipment. But he has recently
changed his "return anytime" policy to three days. It has now
been a month.

The last order I received on Thursday of last week. I've
already lost 2, and a third is not going to recover. Eriopsis
bilboa came with black bulbs. I thought this was the way
the plant was suppose to look until the leaves became
engulfed after 2 days. The other... the bulbs became mushy
within the same time. The third.. not going to recover. He
doesn't tell you ever when he is going to ship, so they sat
in the hot sun all day. One of those days it was still hot at
10:00, didn't get home until 8, and couldn't even finish
potting everything till the next morning. Did I mention he
has a 3 day return policy now?

Today.. he sends me an email saying he had not gotten
payment from my first shipment. Check written on the 24th
the day after the shipment arrived, cashed on the 28th. I have
a copy of it in my last bank statement.

Now I deal with a couple bare root import vendors, and
I have never lost so many plants. Despite ordering many
of the same types of finicky varieties.. In his defense, the
plants that have survived have done well.. but at this point I
have spent several hundred dollars, and he makes it pretty
clear he doesn't need my business. I would like to think
I do not ask for a lot. Notification my order was received,
and a heads up when my order is shipping incase I am not
home. Honestly.. his customer service sucks.

Crystal

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