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#1
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David Hunt orchids
Sorry this is so long.
Okay... now I am bordering on ****ed. I've already decided I am not going to purchase from him again, so please do not offer this as an option. I have been trying to give this guy the benefit of the doubt, but I just can not anymore. I have gotten two orders from him. On the first order I lost 2 plants outright. One the bulbs were so shriveled I knew that no matter how much pampering it would not recover. The other blew leaves within the first week. I figured... the shipping would cost 1/3 the price of the plants, so I would just eat the price. Yesterday I tossed 2 more from this shipment. But he has recently changed his "return anytime" policy to three days. It has now been a month. The last order I received on Thursday of last week. I've already lost 2, and a third is not going to recover. Eriopsis bilboa came with black bulbs. I thought this was the way the plant was suppose to look until the leaves became engulfed after 2 days. The other... the bulbs became mushy within the same time. The third.. not going to recover. He doesn't tell you ever when he is going to ship, so they sat in the hot sun all day. One of those days it was still hot at 10:00, didn't get home until 8, and couldn't even finish potting everything till the next morning. Did I mention he has a 3 day return policy now? Today.. he sends me an email saying he had not gotten payment from my first shipment. Check written on the 24th the day after the shipment arrived, cashed on the 28th. I have a copy of it in my last bank statement. Now I deal with a couple bare root import vendors, and I have never lost so many plants. Despite ordering many of the same types of finicky varieties.. In his defense, the plants that have survived have done well.. but at this point I have spent several hundred dollars, and he makes it pretty clear he doesn't need my business. I would like to think I do not ask for a lot. Notification my order was received, and a heads up when my order is shipping incase I am not home. Honestly.. his customer service sucks. Crystal -- http://home.attbi.com/~xtals/orchid.htm |
#2
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David Hunt orchids
Oh! oh! I think one of the most important aspects in buying plants is that
the seller/vendor informs the buyer of approximate delivery. This is so easy on the net. I ordered 5 Lycastes from John & no problem with them. They are doing great. Isn't there some place on the net that customers can complain.....I can't think of it off hand. Crystal, I would send the bad plants back regardless! Cheers Wendy "femalestrom" wrote in message news:BIaBa.1024957$F1.122700@sccrnsc04... Sorry this is so long. Okay... now I am bordering on ****ed. I've already decided I am not going to purchase from him again, so please do not offer this as an option. I have been trying to give this guy the benefit of the doubt, but I just can not anymore. I have gotten two orders from him. On the first order I lost 2 plants outright. One the bulbs were so shriveled I knew that no matter how much pampering it would not recover. The other blew leaves within the first week. I figured... the shipping would cost 1/3 the price of the plants, so I would just eat the price. Yesterday I tossed 2 more from this shipment. But he has recently changed his "return anytime" policy to three days. It has now been a month. The last order I received on Thursday of last week. I've already lost 2, and a third is not going to recover. Eriopsis bilboa came with black bulbs. I thought this was the way the plant was suppose to look until the leaves became engulfed after 2 days. The other... the bulbs became mushy within the same time. The third.. not going to recover. He doesn't tell you ever when he is going to ship, so they sat in the hot sun all day. One of those days it was still hot at 10:00, didn't get home until 8, and couldn't even finish potting everything till the next morning. Did I mention he has a 3 day return policy now? Today.. he sends me an email saying he had not gotten payment from my first shipment. Check written on the 24th the day after the shipment arrived, cashed on the 28th. I have a copy of it in my last bank statement. Now I deal with a couple bare root import vendors, and I have never lost so many plants. Despite ordering many of the same types of finicky varieties.. In his defense, the plants that have survived have done well.. but at this point I have spent several hundred dollars, and he makes it pretty clear he doesn't need my business. I would like to think I do not ask for a lot. Notification my order was received, and a heads up when my order is shipping incase I am not home. Honestly.. his customer service sucks. Crystal -- http://home.attbi.com/~xtals/orchid.htm |
#3
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David Hunt orchids
Eh... I think this is all the complaining I am going to do. I had
been stewing about the really poor level of communication this guy had, and him doing the bill collector thing on me just inflamed me. The thing is he wouldn't have to put out that much more effort to make people happier. But it is painfully obvious he is just completely disorganized. I can put up with a few failed plants here and there, but a few things are basically a hope and a prayer if they are going to be viable. Oh well... he has plenty of competition. Maybe I am just spoiled by the effortless transactions I do with other vendors. Crystal -- http://home.attbi.com/~xtals/orchid.htm "Wendy" wrote in message news:dnABa.59211$MJ5.37770@fed1read03... Oh! oh! I think one of the most important aspects in buying plants is that the seller/vendor informs the buyer of approximate delivery. This is so easy on the net. I ordered 5 Lycastes from John & no problem with them. They are doing great. Isn't there some place on the net that customers can complain.....I can't think of it off hand. Crystal, I would send the bad plants back regardless! Cheers Wendy "femalestrom" wrote in message news:BIaBa.1024957$F1.122700@sccrnsc04... Sorry this is so long. Okay... now I am bordering on ****ed. I've already decided I am not going to purchase from him again, so please do not offer this as an option. I have been trying to give this guy the benefit of the doubt, but I just can not anymore. I have gotten two orders from him. On the first order I lost 2 plants outright. One the bulbs were so shriveled I knew that no matter how much pampering it would not recover. The other blew leaves within the first week. I figured... the shipping would cost 1/3 the price of the plants, so I would just eat the price. Yesterday I tossed 2 more from this shipment. But he has recently changed his "return anytime" policy to three days. It has now been a month. The last order I received on Thursday of last week. I've already lost 2, and a third is not going to recover. Eriopsis bilboa came with black bulbs. I thought this was the way the plant was suppose to look until the leaves became engulfed after 2 days. The other... the bulbs became mushy within the same time. The third.. not going to recover. He doesn't tell you ever when he is going to ship, so they sat in the hot sun all day. One of those days it was still hot at 10:00, didn't get home until 8, and couldn't even finish potting everything till the next morning. Did I mention he has a 3 day return policy now? Today.. he sends me an email saying he had not gotten payment from my first shipment. Check written on the 24th the day after the shipment arrived, cashed on the 28th. I have a copy of it in my last bank statement. Now I deal with a couple bare root import vendors, and I have never lost so many plants. Despite ordering many of the same types of finicky varieties.. In his defense, the plants that have survived have done well.. but at this point I have spent several hundred dollars, and he makes it pretty clear he doesn't need my business. I would like to think I do not ask for a lot. Notification my order was received, and a heads up when my order is shipping incase I am not home. Honestly.. his customer service sucks. Crystal -- http://home.attbi.com/~xtals/orchid.htm |
#4
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David Hunt orchids
Since he got our names probably from this newsgroup, the bad report is
already noted. All he needed to do to improve delivery service was to add postal insurance and a delivery confirmation. I've only dealt with ebay growers- small business I'd guess you'd say, all good ...the shipping, anyway. It isn't that hard to get it right. Bill Collector! that is maddening. We will be angry for you "femalestrom" wrote in message news:KxCBa.794313$Zo.165245@sccrnsc03... Eh... I think this is all the complaining I am going to do. I had been stewing about the really poor level of communication this guy had, and him doing the bill collector thing on me just inflamed me. The thing is he wouldn't have to put out that much more effort to make people happier. But it is painfully obvious he is just completely disorganized. I can put up with a few failed plants here and there, but a few things are basically a hope and a prayer if they are going to be viable. Oh well... he has plenty of competition. Maybe I am just spoiled by the effortless transactions I do with other vendors. Crystal -- http://home.attbi.com/~xtals/orchid.htm "Wendy" wrote in message news:dnABa.59211$MJ5.37770@fed1read03... Oh! oh! I think one of the most important aspects in buying plants is that the seller/vendor informs the buyer of approximate delivery. This is so easy on the net. I ordered 5 Lycastes from John & no problem with them. They are doing great. Isn't there some place on the net that customers can complain.....I can't think of it off hand. Crystal, I would send the bad plants back regardless! Cheers Wendy "femalestrom" wrote in message news:BIaBa.1024957$F1.122700@sccrnsc04... Sorry this is so long. Okay... now I am bordering on ****ed. I've already decided I am not going to purchase from him again, so please do not offer this as an option. I have been trying to give this guy the benefit of the doubt, but I just can not anymore. I have gotten two orders from him. On the first order I lost 2 plants outright. One the bulbs were so shriveled I knew that no matter how much pampering it would not recover. The other blew leaves within the first week. I figured... the shipping would cost 1/3 the price of the plants, so I would just eat the price. Yesterday I tossed 2 more from this shipment. But he has recently changed his "return anytime" policy to three days. It has now been a month. The last order I received on Thursday of last week. I've already lost 2, and a third is not going to recover. Eriopsis bilboa came with black bulbs. I thought this was the way the plant was suppose to look until the leaves became engulfed after 2 days. The other... the bulbs became mushy within the same time. The third.. not going to recover. He doesn't tell you ever when he is going to ship, so they sat in the hot sun all day. One of those days it was still hot at 10:00, didn't get home until 8, and couldn't even finish potting everything till the next morning. Did I mention he has a 3 day return policy now? Today.. he sends me an email saying he had not gotten payment from my first shipment. Check written on the 24th the day after the shipment arrived, cashed on the 28th. I have a copy of it in my last bank statement. Now I deal with a couple bare root import vendors, and I have never lost so many plants. Despite ordering many of the same types of finicky varieties.. In his defense, the plants that have survived have done well.. but at this point I have spent several hundred dollars, and he makes it pretty clear he doesn't need my business. I would like to think I do not ask for a lot. Notification my order was received, and a heads up when my order is shipping incase I am not home. Honestly.. his customer service sucks. Crystal -- http://home.attbi.com/~xtals/orchid.htm |
#5
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David Hunt orchids
Wendy,
Go to: Orchid Grower Rating and Evaluation System http://www.proinnovation.com/ogres/ "Wendy" wrote in message news:dnABa.59211$MJ5.37770@fed1read03... Oh! oh! I think one of the most important aspects in buying plants is that the seller/vendor informs the buyer of approximate delivery. This is so easy on the net. I ordered 5 Lycastes from John & no problem with them. They are doing great. Isn't there some place on the net that customers can complain.....I can't think of it off hand. Crystal, I would send the bad plants back regardless! Cheers Wendy "femalestrom" wrote in message news:BIaBa.1024957$F1.122700@sccrnsc04... Sorry this is so long. Okay... now I am bordering on ****ed. I've already decided I am not going to purchase from him again, so please do not offer this as an option. I have been trying to give this guy the benefit of the doubt, but I just can not anymore. I have gotten two orders from him. On the first order I lost 2 plants outright. One the bulbs were so shriveled I knew that no matter how much pampering it would not recover. The other blew leaves within the first week. I figured... the shipping would cost 1/3 the price of the plants, so I would just eat the price. Yesterday I tossed 2 more from this shipment. But he has recently changed his "return anytime" policy to three days. It has now been a month. The last order I received on Thursday of last week. I've already lost 2, and a third is not going to recover. Eriopsis bilboa came with black bulbs. I thought this was the way the plant was suppose to look until the leaves became engulfed after 2 days. The other... the bulbs became mushy within the same time. The third.. not going to recover. He doesn't tell you ever when he is going to ship, so they sat in the hot sun all day. One of those days it was still hot at 10:00, didn't get home until 8, and couldn't even finish potting everything till the next morning. Did I mention he has a 3 day return policy now? Today.. he sends me an email saying he had not gotten payment from my first shipment. Check written on the 24th the day after the shipment arrived, cashed on the 28th. I have a copy of it in my last bank statement. Now I deal with a couple bare root import vendors, and I have never lost so many plants. Despite ordering many of the same types of finicky varieties.. In his defense, the plants that have survived have done well.. but at this point I have spent several hundred dollars, and he makes it pretty clear he doesn't need my business. I would like to think I do not ask for a lot. Notification my order was received, and a heads up when my order is shipping incase I am not home. Honestly.. his customer service sucks. Crystal -- http://home.attbi.com/~xtals/orchid.htm |
#6
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David Hunt orchids
I agree with all of you as I have had bad experiences with him too......half
of the plants that he sold died...... almost all of them were shriveled to start with anyway........his are the only ones I've lost from all my years of purchasing online.........and now he doesn't even reply to my emails.......if I were you , I would stay far away from this individual and his "dried up imports" ..... Rick "Diane Mancino" wrote in message t... Since he got our names probably from this newsgroup, the bad report is already noted. All he needed to do to improve delivery service was to add postal insurance and a delivery confirmation. I've only dealt with ebay growers- small business I'd guess you'd say, all good ...the shipping, anyway. It isn't that hard to get it right. Bill Collector! that is maddening. We will be angry for you "femalestrom" wrote in message news:KxCBa.794313$Zo.165245@sccrnsc03... Eh... I think this is all the complaining I am going to do. I had been stewing about the really poor level of communication this guy had, and him doing the bill collector thing on me just inflamed me. The thing is he wouldn't have to put out that much more effort to make people happier. But it is painfully obvious he is just completely disorganized. I can put up with a few failed plants here and there, but a few things are basically a hope and a prayer if they are going to be viable. Oh well... he has plenty of competition. Maybe I am just spoiled by the effortless transactions I do with other vendors. Crystal -- http://home.attbi.com/~xtals/orchid.htm "Wendy" wrote in message news:dnABa.59211$MJ5.37770@fed1read03... Oh! oh! I think one of the most important aspects in buying plants is that the seller/vendor informs the buyer of approximate delivery. This is so easy on the net. I ordered 5 Lycastes from John & no problem with them. They are doing great. Isn't there some place on the net that customers can complain.....I can't think of it off hand. Crystal, I would send the bad plants back regardless! Cheers Wendy "femalestrom" wrote in message news:BIaBa.1024957$F1.122700@sccrnsc04... Sorry this is so long. Okay... now I am bordering on ****ed. I've already decided I am not going to purchase from him again, so please do not offer this as an option. I have been trying to give this guy the benefit of the doubt, but I just can not anymore. I have gotten two orders from him. On the first order I lost 2 plants outright. One the bulbs were so shriveled I knew that no matter how much pampering it would not recover. The other blew leaves within the first week. I figured... the shipping would cost 1/3 the price of the plants, so I would just eat the price. Yesterday I tossed 2 more from this shipment. But he has recently changed his "return anytime" policy to three days. It has now been a month. The last order I received on Thursday of last week. I've already lost 2, and a third is not going to recover. Eriopsis bilboa came with black bulbs. I thought this was the way the plant was suppose to look until the leaves became engulfed after 2 days. The other... the bulbs became mushy within the same time. The third.. not going to recover. He doesn't tell you ever when he is going to ship, so they sat in the hot sun all day. One of those days it was still hot at 10:00, didn't get home until 8, and couldn't even finish potting everything till the next morning. Did I mention he has a 3 day return policy now? Today.. he sends me an email saying he had not gotten payment from my first shipment. Check written on the 24th the day after the shipment arrived, cashed on the 28th. I have a copy of it in my last bank statement. Now I deal with a couple bare root import vendors, and I have never lost so many plants. Despite ordering many of the same types of finicky varieties.. In his defense, the plants that have survived have done well.. but at this point I have spent several hundred dollars, and he makes it pretty clear he doesn't need my business. I would like to think I do not ask for a lot. Notification my order was received, and a heads up when my order is shipping incase I am not home. Honestly.. his customer service sucks. Crystal -- http://home.attbi.com/~xtals/orchid.htm |
#7
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David Hunt orchids
Huh.. I am glad I am not the only one. Not that I'm glad
you had bad service or anything. Just sometimes you hear these stories and if you are the only one it seems as if the person is being overly picky. I honestly do not think I have ever lost so many plants. Even when I was grieving a loss and let my collection stagnate for about 3 months. At that point I didn't care of my whole collection died. Luckily they made it through with minimal losses.. for which I am happy now. Crystal -- http://home.attbi.com/~xtals/orchid.htm "Rick" wrote in message s.com... I agree with all of you as I have had bad experiences with him too......half of the plants that he sold died...... almost all of them were shriveled to start with anyway........his are the only ones I've lost from all my years of purchasing online.........and now he doesn't even reply to my emails.......if I were you , I would stay far away from this individual and his "dried up imports" ..... Rick "Diane Mancino" wrote in message t... Since he got our names probably from this newsgroup, the bad report is already noted. All he needed to do to improve delivery service was to add postal insurance and a delivery confirmation. I've only dealt with ebay growers- small business I'd guess you'd say, all good ...the shipping, anyway. It isn't that hard to get it right. Bill Collector! that is maddening. We will be angry for you "femalestrom" wrote in message news:KxCBa.794313$Zo.165245@sccrnsc03... Eh... I think this is all the complaining I am going to do. I had been stewing about the really poor level of communication this guy had, and him doing the bill collector thing on me just inflamed me. The thing is he wouldn't have to put out that much more effort to make people happier. But it is painfully obvious he is just completely disorganized. I can put up with a few failed plants here and there, but a few things are basically a hope and a prayer if they are going to be viable. Oh well... he has plenty of competition. Maybe I am just spoiled by the effortless transactions I do with other vendors. Crystal -- http://home.attbi.com/~xtals/orchid.htm "Wendy" wrote in message news:dnABa.59211$MJ5.37770@fed1read03... Oh! oh! I think one of the most important aspects in buying plants is that the seller/vendor informs the buyer of approximate delivery. This is so easy on the net. I ordered 5 Lycastes from John & no problem with them. They are doing great. Isn't there some place on the net that customers can complain.....I can't think of it off hand. Crystal, I would send the bad plants back regardless! Cheers Wendy "femalestrom" wrote in message news:BIaBa.1024957$F1.122700@sccrnsc04... Sorry this is so long. Okay... now I am bordering on ****ed. I've already decided I am not going to purchase from him again, so please do not offer this as an option. I have been trying to give this guy the benefit of the doubt, but I just can not anymore. I have gotten two orders from him. On the first order I lost 2 plants outright. One the bulbs were so shriveled I knew that no matter how much pampering it would not recover. The other blew leaves within the first week. I figured... the shipping would cost 1/3 the price of the plants, so I would just eat the price. Yesterday I tossed 2 more from this shipment. But he has recently changed his "return anytime" policy to three days. It has now been a month. The last order I received on Thursday of last week. I've already lost 2, and a third is not going to recover. Eriopsis bilboa came with black bulbs. I thought this was the way the plant was suppose to look until the leaves became engulfed after 2 days. The other... the bulbs became mushy within the same time. The third.. not going to recover. He doesn't tell you ever when he is going to ship, so they sat in the hot sun all day. One of those days it was still hot at 10:00, didn't get home until 8, and couldn't even finish potting everything till the next morning. Did I mention he has a 3 day return policy now? Today.. he sends me an email saying he had not gotten payment from my first shipment. Check written on the 24th the day after the shipment arrived, cashed on the 28th. I have a copy of it in my last bank statement. Now I deal with a couple bare root import vendors, and I have never lost so many plants. Despite ordering many of the same types of finicky varieties.. In his defense, the plants that have survived have done well.. but at this point I have spent several hundred dollars, and he makes it pretty clear he doesn't need my business. I would like to think I do not ask for a lot. Notification my order was received, and a heads up when my order is shipping incase I am not home. Honestly.. his customer service sucks. Crystal -- http://home.attbi.com/~xtals/orchid.htm |
#8
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David Hunt orchids
He seems to have decent ratings there. Hard to figure
out why some seem to have no problem and others have a lot. I ordered like 30 plants in total, and am close to having lost a third. Seemingly doesn't make any sense. One I lost was an odontoglossum which shouldn't be a particularly hard plant to grow. I have way more temperamental stuff in my collection. Crystal -- http://home.attbi.com/~xtals/orchid.htm "John G. Talpa" wrote in message ... Wendy, Go to: Orchid Grower Rating and Evaluation System http://www.proinnovation.com/ogres/ "Wendy" wrote in message news:dnABa.59211$MJ5.37770@fed1read03... Oh! oh! I think one of the most important aspects in buying plants is that the seller/vendor informs the buyer of approximate delivery. This is so easy on the net. I ordered 5 Lycastes from John & no problem with them. They are doing great. Isn't there some place on the net that customers can complain.....I can't think of it off hand. Crystal, I would send the bad plants back regardless! Cheers Wendy "femalestrom" wrote in message news:BIaBa.1024957$F1.122700@sccrnsc04... Sorry this is so long. Okay... now I am bordering on ****ed. I've already decided I am not going to purchase from him again, so please do not offer this as an option. I have been trying to give this guy the benefit of the doubt, but I just can not anymore. I have gotten two orders from him. On the first order I lost 2 plants outright. One the bulbs were so shriveled I knew that no matter how much pampering it would not recover. The other blew leaves within the first week. I figured... the shipping would cost 1/3 the price of the plants, so I would just eat the price. Yesterday I tossed 2 more from this shipment. But he has recently changed his "return anytime" policy to three days. It has now been a month. The last order I received on Thursday of last week. I've already lost 2, and a third is not going to recover. Eriopsis bilboa came with black bulbs. I thought this was the way the plant was suppose to look until the leaves became engulfed after 2 days. The other... the bulbs became mushy within the same time. The third.. not going to recover. He doesn't tell you ever when he is going to ship, so they sat in the hot sun all day. One of those days it was still hot at 10:00, didn't get home until 8, and couldn't even finish potting everything till the next morning. Did I mention he has a 3 day return policy now? Today.. he sends me an email saying he had not gotten payment from my first shipment. Check written on the 24th the day after the shipment arrived, cashed on the 28th. I have a copy of it in my last bank statement. Now I deal with a couple bare root import vendors, and I have never lost so many plants. Despite ordering many of the same types of finicky varieties.. In his defense, the plants that have survived have done well.. but at this point I have spent several hundred dollars, and he makes it pretty clear he doesn't need my business. I would like to think I do not ask for a lot. Notification my order was received, and a heads up when my order is shipping incase I am not home. Honestly.. his customer service sucks. Crystal -- http://home.attbi.com/~xtals/orchid.htm |
#9
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David Hunt orchids
I have only ordered from David a few times, but was well pleased with the
plants I received. -- Ray Barkalow First Rays Orchids http://www.firstrays.com Secure Online Ordering & Lots of Free Info! "Rick" wrote in message s.com... I agree with all of you as I have had bad experiences with him too......half of the plants that he sold died...... almost all of them were shriveled to start with anyway........his are the only ones I've lost from all my years of purchasing online.........and now he doesn't even reply to my emails.......if I were you , I would stay far away from this individual and his "dried up imports" ..... Rick "Diane Mancino" wrote in message t... Since he got our names probably from this newsgroup, the bad report is already noted. All he needed to do to improve delivery service was to add postal insurance and a delivery confirmation. I've only dealt with ebay growers- small business I'd guess you'd say, all good ...the shipping, anyway. It isn't that hard to get it right. Bill Collector! that is maddening. We will be angry for you "femalestrom" wrote in message news:KxCBa.794313$Zo.165245@sccrnsc03... Eh... I think this is all the complaining I am going to do. I had been stewing about the really poor level of communication this guy had, and him doing the bill collector thing on me just inflamed me. The thing is he wouldn't have to put out that much more effort to make people happier. But it is painfully obvious he is just completely disorganized. I can put up with a few failed plants here and there, but a few things are basically a hope and a prayer if they are going to be viable. Oh well... he has plenty of competition. Maybe I am just spoiled by the effortless transactions I do with other vendors. Crystal -- http://home.attbi.com/~xtals/orchid.htm "Wendy" wrote in message news:dnABa.59211$MJ5.37770@fed1read03... Oh! oh! I think one of the most important aspects in buying plants is that the seller/vendor informs the buyer of approximate delivery. This is so easy on the net. I ordered 5 Lycastes from John & no problem with them. They are doing great. Isn't there some place on the net that customers can complain.....I can't think of it off hand. Crystal, I would send the bad plants back regardless! Cheers Wendy "femalestrom" wrote in message news:BIaBa.1024957$F1.122700@sccrnsc04... Sorry this is so long. Okay... now I am bordering on ****ed. I've already decided I am not going to purchase from him again, so please do not offer this as an option. I have been trying to give this guy the benefit of the doubt, but I just can not anymore. I have gotten two orders from him. On the first order I lost 2 plants outright. One the bulbs were so shriveled I knew that no matter how much pampering it would not recover. The other blew leaves within the first week. I figured... the shipping would cost 1/3 the price of the plants, so I would just eat the price. Yesterday I tossed 2 more from this shipment. But he has recently changed his "return anytime" policy to three days. It has now been a month. The last order I received on Thursday of last week. I've already lost 2, and a third is not going to recover. Eriopsis bilboa came with black bulbs. I thought this was the way the plant was suppose to look until the leaves became engulfed after 2 days. The other... the bulbs became mushy within the same time. The third.. not going to recover. He doesn't tell you ever when he is going to ship, so they sat in the hot sun all day. One of those days it was still hot at 10:00, didn't get home until 8, and couldn't even finish potting everything till the next morning. Did I mention he has a 3 day return policy now? Today.. he sends me an email saying he had not gotten payment from my first shipment. Check written on the 24th the day after the shipment arrived, cashed on the 28th. I have a copy of it in my last bank statement. Now I deal with a couple bare root import vendors, and I have never lost so many plants. Despite ordering many of the same types of finicky varieties.. In his defense, the plants that have survived have done well.. but at this point I have spent several hundred dollars, and he makes it pretty clear he doesn't need my business. I would like to think I do not ask for a lot. Notification my order was received, and a heads up when my order is shipping incase I am not home. Honestly.. his customer service sucks. Crystal -- http://home.attbi.com/~xtals/orchid.htm |
#10
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David Hunt orchids
Thanks John. Cheers Wendy
"John G. Talpa" wrote in message ... Wendy, Go to: Orchid Grower Rating and Evaluation System http://www.proinnovation.com/ogres/ "Wendy" wrote in message news:dnABa.59211$MJ5.37770@fed1read03... Oh! oh! I think one of the most important aspects in buying plants is that the seller/vendor informs the buyer of approximate delivery. This is so easy on the net. I ordered 5 Lycastes from John & no problem with them. They are doing great. Isn't there some place on the net that customers can complain.....I can't think of it off hand. Crystal, I would send the bad plants back regardless! Cheers Wendy "femalestrom" wrote in message news:BIaBa.1024957$F1.122700@sccrnsc04... Sorry this is so long. Okay... now I am bordering on ****ed. I've already decided I am not going to purchase from him again, so please do not offer this as an option. I have been trying to give this guy the benefit of the doubt, but I just can not anymore. I have gotten two orders from him. On the first order I lost 2 plants outright. One the bulbs were so shriveled I knew that no matter how much pampering it would not recover. The other blew leaves within the first week. I figured... the shipping would cost 1/3 the price of the plants, so I would just eat the price. Yesterday I tossed 2 more from this shipment. But he has recently changed his "return anytime" policy to three days. It has now been a month. snip~ ~ ~ ~ |
#11
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David Hunt orchids
I put in my order for Madagascar plants about 2 weeks ago, so we shall see.
I have also bought a ton of plants from George Norris & find that buying plants that have been shipped here & there are always on the touchy side. A chance one takes I guess! Cheers Wendy "femalestrom" wrote in message news:KxCBa.794313$Zo.165245@sccrnsc03... Eh... I think this is all the complaining I am going to do. I had been stewing about the really poor level of communication this guy had, and him doing the bill collector thing on me just inflamed me. The thing is he wouldn't have to put out that much more effort to make people happier. But it is painfully obvious he is just completely disorganized. I can put up with a few failed plants here and there, but a few things are basically a hope and a prayer if they are going to be viable. Oh well... he has plenty of competition. Maybe I am just spoiled by the effortless transactions I do with other vendors. Crystal -- http://home.attbi.com/~xtals/orchid.htm "Wendy" wrote in message news:dnABa.59211$MJ5.37770@fed1read03... Oh! oh! I think one of the most important aspects in buying plants is that the seller/vendor informs the buyer of approximate delivery. This is so easy on the net. I ordered 5 Lycastes from John & no problem with them. They are doing great. Isn't there some place on the net that customers can complain.....I can't think of it off hand. Crystal, I would send the bad plants back regardless! Cheers Wendy "femalestrom" wrote in message news:BIaBa.1024957$F1.122700@sccrnsc04... Sorry this is so long. Okay... now I am bordering on ****ed. I've already decided I am not going to purchase from him again, so please do not offer this as an option. I have been trying to give this guy the benefit of the doubt, but I just can not anymore. I have gotten two orders from him. On the first order I lost 2 plants outright. One the bulbs were so shriveled I knew that no matter how much pampering it would not recover. The other blew leaves within the first week. I figured... the shipping would cost 1/3 the price of the plants, so I would just eat the price. Yesterday I tossed 2 more from this shipment. But he has recently changed his "return anytime" policy to three days. It has now been a month. The last order I received on Thursday of last week. I've already lost 2, and a third is not going to recover. Eriopsis bilboa came with black bulbs. I thought this was the way the plant was suppose to look until the leaves became engulfed after 2 days. The other... the bulbs became mushy within the same time. The third.. not going to recover. He doesn't tell you ever when he is going to ship, so they sat in the hot sun all day. One of those days it was still hot at 10:00, didn't get home until 8, and couldn't even finish potting everything till the next morning. Did I mention he has a 3 day return policy now? Today.. he sends me an email saying he had not gotten payment from my first shipment. Check written on the 24th the day after the shipment arrived, cashed on the 28th. I have a copy of it in my last bank statement. Now I deal with a couple bare root import vendors, and I have never lost so many plants. Despite ordering many of the same types of finicky varieties.. In his defense, the plants that have survived have done well.. but at this point I have spent several hundred dollars, and he makes it pretty clear he doesn't need my business. I would like to think I do not ask for a lot. Notification my order was received, and a heads up when my order is shipping incase I am not home. Honestly.. his customer service sucks. Crystal -- http://home.attbi.com/~xtals/orchid.htm |
#12
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David Hunt orchids
Wendy,
I think you hit the nail on the head. If you've ever imported enough plants directly, you're bound to get some that are in great condition, and some that are horrendous. Both George and David are providing a service by going through the hassle of doing the importing themselves, and the price you pay for that service is a bit of extra cash plus the additional risk of a day or two extra in transit. They also offer something of a guarantee, which I seriously doubt they are getting from their suppliers, so part of their service is absorption of risk. Neither asks for money up front, and as there is a guarantee, it behooves the individual to be strict in his interpretation of plant quality and in his ability to resurrect abused plants. I'll have to admit that I used to be quite disappointed with some of the plants I got from George, and felt quite guilty about withholding payment for the bad ones, but let's be a bit more objective: HE doesn't seem to have any problem with that, so why should I? As I've worked with both these guys, I've learned to categorize the plants offered in terms of 1) how well they're likely to travel, and 2) how well that genus tends to do in the cultural conditions I can offer. If I limit my purchases to plants with positive answers to those questions and also weigh the amount of risk I'm willing to take to get something special, I have ended up being far more pleased with the result. Sure, I've gotten a couple of sad examples every now and then, but it isn't that bad making a claim - it's all part of the process. Another aspect of this whole situation is how personally we tend to take our orchids. It may not be unique to orchids, but how often have we heard folks whining that "my baby is going to die!" when it's a $10 Lowes NOID phal? We tend to personalize the whole hobby, including the purchasing transactions. Get a really bad plant in an order? Sure you're disappointed - I know I am - but the buying and selling of plants is a business, so treat it more business-like. I won't try to defend the "bill collector" incident that started this thread, as that's bad business, but based upon my own experience, a lot of stuff like this begins with a misunderstanding, not the intent to cheat someone. -- Ray Barkalow First Rays Orchids http://www.firstrays.com Secure Online Ordering & Lots of Free Info! "Wendy" wrote in message news:3ETBa.61231$MJ5.54173@fed1read03... I put in my order for Madagascar plants about 2 weeks ago, so we shall see. I have also bought a ton of plants from George Norris & find that buying plants that have been shipped here & there are always on the touchy side. A chance one takes I guess! Cheers Wendy "femalestrom" wrote in message news:KxCBa.794313$Zo.165245@sccrnsc03... Eh... I think this is all the complaining I am going to do. I had been stewing about the really poor level of communication this guy had, and him doing the bill collector thing on me just inflamed me. The thing is he wouldn't have to put out that much more effort to make people happier. But it is painfully obvious he is just completely disorganized. I can put up with a few failed plants here and there, but a few things are basically a hope and a prayer if they are going to be viable. Oh well... he has plenty of competition. Maybe I am just spoiled by the effortless transactions I do with other vendors. Crystal -- http://home.attbi.com/~xtals/orchid.htm "Wendy" wrote in message news:dnABa.59211$MJ5.37770@fed1read03... Oh! oh! I think one of the most important aspects in buying plants is that the seller/vendor informs the buyer of approximate delivery. This is so easy on the net. I ordered 5 Lycastes from John & no problem with them. They are doing great. Isn't there some place on the net that customers can complain.....I can't think of it off hand. Crystal, I would send the bad plants back regardless! Cheers Wendy "femalestrom" wrote in message news:BIaBa.1024957$F1.122700@sccrnsc04... Sorry this is so long. Okay... now I am bordering on ****ed. I've already decided I am not going to purchase from him again, so please do not offer this as an option. I have been trying to give this guy the benefit of the doubt, but I just can not anymore. I have gotten two orders from him. On the first order I lost 2 plants outright. One the bulbs were so shriveled I knew that no matter how much pampering it would not recover. The other blew leaves within the first week. I figured... the shipping would cost 1/3 the price of the plants, so I would just eat the price. Yesterday I tossed 2 more from this shipment. But he has recently changed his "return anytime" policy to three days. It has now been a month. The last order I received on Thursday of last week. I've already lost 2, and a third is not going to recover. Eriopsis bilboa came with black bulbs. I thought this was the way the plant was suppose to look until the leaves became engulfed after 2 days. The other... the bulbs became mushy within the same time. The third.. not going to recover. He doesn't tell you ever when he is going to ship, so they sat in the hot sun all day. One of those days it was still hot at 10:00, didn't get home until 8, and couldn't even finish potting everything till the next morning. Did I mention he has a 3 day return policy now? Today.. he sends me an email saying he had not gotten payment from my first shipment. Check written on the 24th the day after the shipment arrived, cashed on the 28th. I have a copy of it in my last bank statement. Now I deal with a couple bare root import vendors, and I have never lost so many plants. Despite ordering many of the same types of finicky varieties.. In his defense, the plants that have survived have done well.. but at this point I have spent several hundred dollars, and he makes it pretty clear he doesn't need my business. I would like to think I do not ask for a lot. Notification my order was received, and a heads up when my order is shipping incase I am not home. Honestly.. his customer service sucks. Crystal -- http://home.attbi.com/~xtals/orchid.htm |
#13
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David Hunt orchids
If you will look back, when David's name was first brought
up way back, I basically said the same thing as you are saying below. This is not my first experience with a vendor who is doing nothing but importing and shipping things on. I actually make orders from these types of vendors every few months. So getting plants that have been ridden hard so to speak, and loosing some here and there is one thing, but loosing close to a third is another. So I am being objective. Additionally... so what about not paying up front. Everyone thinks that is so great.. and I don't know why. I personally would not appreciate the comments he left in the ogres database for the first person who had problems with him. Justified or not. Honestly my other vendors have my credit card on file. I took a chance on them, and I would prefer to pay when my order ships instead of sending a check later on. Just because you do not pay up front seems to make him think he doesn't have to provide the same service as most vendors do. Namely, letting you know when an order will ship. Not everyone has someone at home to bring a shipment inside. My area gets HOT. Sure... he is giving a service of doing the importing... but that doesn't make much difference if those plants are lost. Crystal -- http://home.attbi.com/~xtals/orchid.htm "Ray @ First Rays Orchids" wrote in message ... Wendy, I think you hit the nail on the head. If you've ever imported enough plants directly, you're bound to get some that are in great condition, and some that are horrendous. Both George and David are providing a service by going through the hassle of doing the importing themselves, and the price you pay for that service is a bit of extra cash plus the additional risk of a day or two extra in transit. They also offer something of a guarantee, which I seriously doubt they are getting from their suppliers, so part of their service is absorption of risk. Neither asks for money up front, and as there is a guarantee, it behooves the individual to be strict in his interpretation of plant quality and in his ability to resurrect abused plants. I'll have to admit that I used to be quite disappointed with some of the plants I got from George, and felt quite guilty about withholding payment for the bad ones, but let's be a bit more objective: HE doesn't seem to have any problem with that, so why should I? As I've worked with both these guys, I've learned to categorize the plants offered in terms of 1) how well they're likely to travel, and 2) how well that genus tends to do in the cultural conditions I can offer. If I limit my purchases to plants with positive answers to those questions and also weigh the amount of risk I'm willing to take to get something special, I have ended up being far more pleased with the result. Sure, I've gotten a couple of sad examples every now and then, but it isn't that bad making a claim - it's all part of the process. Another aspect of this whole situation is how personally we tend to take our orchids. It may not be unique to orchids, but how often have we heard folks whining that "my baby is going to die!" when it's a $10 Lowes NOID phal? We tend to personalize the whole hobby, including the purchasing transactions. Get a really bad plant in an order? Sure you're disappointed - I know I am - but the buying and selling of plants is a business, so treat it more business-like. I won't try to defend the "bill collector" incident that started this thread, as that's bad business, but based upon my own experience, a lot of stuff like this begins with a misunderstanding, not the intent to cheat someone. -- Ray Barkalow First Rays Orchids http://www.firstrays.com Secure Online Ordering & Lots of Free Info! "Wendy" wrote in message news:3ETBa.61231$MJ5.54173@fed1read03... I put in my order for Madagascar plants about 2 weeks ago, so we shall see. I have also bought a ton of plants from George Norris & find that buying plants that have been shipped here & there are always on the touchy side. A chance one takes I guess! Cheers Wendy "femalestrom" wrote in message news:KxCBa.794313$Zo.165245@sccrnsc03... Eh... I think this is all the complaining I am going to do. I had been stewing about the really poor level of communication this guy had, and him doing the bill collector thing on me just inflamed me. The thing is he wouldn't have to put out that much more effort to make people happier. But it is painfully obvious he is just completely disorganized. I can put up with a few failed plants here and there, but a few things are basically a hope and a prayer if they are going to be viable. Oh well... he has plenty of competition. Maybe I am just spoiled by the effortless transactions I do with other vendors. Crystal -- http://home.attbi.com/~xtals/orchid.htm "Wendy" wrote in message news:dnABa.59211$MJ5.37770@fed1read03... Oh! oh! I think one of the most important aspects in buying plants is that the seller/vendor informs the buyer of approximate delivery. This is so easy on the net. I ordered 5 Lycastes from John & no problem with them. They are doing great. Isn't there some place on the net that customers can complain.....I can't think of it off hand. Crystal, I would send the bad plants back regardless! Cheers Wendy "femalestrom" wrote in message news:BIaBa.1024957$F1.122700@sccrnsc04... Sorry this is so long. Okay... now I am bordering on ****ed. I've already decided I am not going to purchase from him again, so please do not offer this as an option. I have been trying to give this guy the benefit of the doubt, but I just can not anymore. I have gotten two orders from him. On the first order I lost 2 plants outright. One the bulbs were so shriveled I knew that no matter how much pampering it would not recover. The other blew leaves within the first week. I figured... the shipping would cost 1/3 the price of the plants, so I would just eat the price. Yesterday I tossed 2 more from this shipment. But he has recently changed his "return anytime" policy to three days. It has now been a month. The last order I received on Thursday of last week. I've already lost 2, and a third is not going to recover. Eriopsis bilboa came with black bulbs. I thought this was the way the plant was suppose to look until the leaves became engulfed after 2 days. The other... the bulbs became mushy within the same time. The third.. not going to recover. He doesn't tell you ever when he is going to ship, so they sat in the hot sun all day. One of those days it was still hot at 10:00, didn't get home until 8, and couldn't even finish potting everything till the next morning. Did I mention he has a 3 day return policy now? Today.. he sends me an email saying he had not gotten payment from my first shipment. Check written on the 24th the day after the shipment arrived, cashed on the 28th. I have a copy of it in my last bank statement. Now I deal with a couple bare root import vendors, and I have never lost so many plants. Despite ordering many of the same types of finicky varieties.. In his defense, the plants that have survived have done well.. but at this point I have spent several hundred dollars, and he makes it pretty clear he doesn't need my business. I would like to think I do not ask for a lot. Notification my order was received, and a heads up when my order is shipping incase I am not home. Honestly.. his customer service sucks. Crystal -- http://home.attbi.com/~xtals/orchid.htm |
#14
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David Hunt orchids
Yes Crystal, I hear you, it's a cache 22? But I would return the bad plants
& pay him for the ones I keep. We all know though that orchids don't die in a few days. Cheers Wendy "femalestrom" wrote in message news:uy4Ca.15978$M01.3375@sccrnsc02... If you will look back, when David's name was first brought up way back, I basically said the same thing as you are saying below. This is not my first experience with a vendor who is doing nothing but importing and shipping things on. I actually make orders from these types of vendors every few months. So getting plants that have been ridden hard so to speak, and loosing some here and there is one thing, but loosing close to a third is another. So I am being objective. Additionally... so what about not paying up front. Everyone thinks that is so great.. and I don't know why. I personally would not appreciate the comments he left in the ogres database for the first person who had problems with him. Justified or not. Honestly my other vendors have my credit card on file. I took a chance on them, and I would prefer to pay when my order ships instead of sending a check later on. Just because you do not pay up front seems to make him think he doesn't have to provide the same service as most vendors do. Namely, letting you know when an order will ship. Not everyone has someone at home to bring a shipment inside. My area gets HOT. Sure... he is giving a service of doing the importing... but that doesn't make much difference if those plants are lost. Crystal -- http://home.attbi.com/~xtals/orchid.htm "Ray @ First Rays Orchids" wrote in message ... Wendy, I think you hit the nail on the head. If you've ever imported enough plants directly, you're bound to get some that are in great condition, and some that are horrendous. Both George and David are providing a service by going through the hassle of doing the importing themselves, and the price you pay for that service is a bit of extra cash plus the additional risk of a day or two extra in transit. They also offer something of a guarantee, which I seriously doubt they are getting from their suppliers, so part of their service is absorption of risk. Neither asks for money up front, and as there is a guarantee, it behooves the individual to be strict in his interpretation of plant quality and in his ability to resurrect abused plants. I'll have to admit that I used to be quite disappointed with some of the plants I got from George, and felt quite guilty about withholding payment for the bad ones, but let's be a bit more objective: HE doesn't seem to have any problem with that, so why should I? As I've worked with both these guys, I've learned to categorize the plants offered in terms of 1) how well they're likely to travel, and 2) how well that genus tends to do in the cultural conditions I can offer. If I limit my purchases to plants with positive answers to those questions and also weigh the amount of risk I'm willing to take to get something special, I have ended up being far more pleased with the result. Sure, I've gotten a couple of sad examples every now and then, but it isn't that bad making a claim - it's all part of the process. Another aspect of this whole situation is how personally we tend to take our orchids. It may not be unique to orchids, but how often have we heard folks whining that "my baby is going to die!" when it's a $10 Lowes NOID phal? We tend to personalize the whole hobby, including the purchasing transactions. Get a really bad plant in an order? Sure you're disappointed - I know I am - but the buying and selling of plants is a business, so treat it more business-like. I won't try to defend the "bill collector" incident that started this thread, as that's bad business, but based upon my own experience, a lot of stuff like this begins with a misunderstanding, not the intent to cheat someone. -- Ray Barkalow First Rays Orchids http://www.firstrays.com Secure Online Ordering & Lots of Free Info! "Wendy" wrote in message news:3ETBa.61231$MJ5.54173@fed1read03... I put in my order for Madagascar plants about 2 weeks ago, so we shall see. I have also bought a ton of plants from George Norris & find that buying plants that have been shipped here & there are always on the touchy side. A chance one takes I guess! Cheers Wendy "femalestrom" wrote in message news:KxCBa.794313$Zo.165245@sccrnsc03... Eh... I think this is all the complaining I am going to do. I had been stewing about the really poor level of communication this guy had, and him doing the bill collector thing on me just inflamed me. The thing is he wouldn't have to put out that much more effort to make people happier. But it is painfully obvious he is just completely disorganized. I can put up with a few failed plants here and there, but a few things are basically a hope and a prayer if they are going to be viable. Oh well... he has plenty of competition. Maybe I am just spoiled by the effortless transactions I do with other vendors. Crystal -- http://home.attbi.com/~xtals/orchid.htm "Wendy" wrote in message news:dnABa.59211$MJ5.37770@fed1read03... Oh! oh! I think one of the most important aspects in buying plants is that the seller/vendor informs the buyer of approximate delivery. This is so easy on the net. I ordered 5 Lycastes from John & no problem with them. They are doing great. Isn't there some place on the net that customers can complain.....I can't think of it off hand. Crystal, I would send the bad plants back regardless! Cheers Wendy "femalestrom" wrote in message news:BIaBa.1024957$F1.122700@sccrnsc04... Sorry this is so long. Okay... now I am bordering on ****ed. I've already decided I am not going to purchase from him again, so please do not offer this as an option. I have been trying to give this guy the benefit of the doubt, but I just can not anymore. I have gotten two orders from him. On the first order I lost 2 plants outright. One the bulbs were so shriveled I knew that no matter how much pampering it would not recover. The other blew leaves within the first week. I figured... the shipping would cost 1/3 the price of the plants, so I would just eat the price. Yesterday I tossed 2 more from this shipment. But he has recently changed his "return anytime" policy to three days. It has now been a month. The last order I received on Thursday of last week. I've already lost 2, and a third is not going to recover. Eriopsis bilboa came with black bulbs. I thought this was the way the plant was suppose to look until the leaves became engulfed after 2 days. The other... the bulbs became mushy within the same time. The third.. not going to recover. He doesn't tell you ever when he is going to ship, so they sat in the hot sun all day. One of those days it was still hot at 10:00, didn't get home until 8, and couldn't even finish potting everything till the next morning. Did I mention he has a 3 day return policy now? Today.. he sends me an email saying he had not gotten payment from my first shipment. Check written on the 24th the day after the shipment arrived, cashed on the 28th. I have a copy of it in my last bank statement. Now I deal with a couple bare root import vendors, and I have never lost so many plants. Despite ordering many of the same types of finicky varieties.. In his defense, the plants that have survived have done well.. but at this point I have spent several hundred dollars, and he makes it pretty clear he doesn't need my business. I would like to think I do not ask for a lot. Notification my order was received, and a heads up when my order is shipping incase I am not home. Honestly.. his customer service sucks. Crystal -- http://home.attbi.com/~xtals/orchid.htm |
#15
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David Hunt orchids
Crystal,
I'm not arguing with your situation. All I was saying is that your situation may not be indicative of the overall picture, and that not having to pay in advance gives you some protection. In your shoes, I'd pay for the ones you keep and send back the rest. -- Ray Barkalow First Rays Orchids http://www.firstrays.com Secure Online Ordering & Lots of Free Info! "femalestrom" wrote in message news:uy4Ca.15978$M01.3375@sccrnsc02... If you will look back, when David's name was first brought up way back, I basically said the same thing as you are saying below. This is not my first experience with a vendor who is doing nothing but importing and shipping things on. I actually make orders from these types of vendors every few months. So getting plants that have been ridden hard so to speak, and loosing some here and there is one thing, but loosing close to a third is another. So I am being objective. Additionally... so what about not paying up front. Everyone thinks that is so great.. and I don't know why. I personally would not appreciate the comments he left in the ogres database for the first person who had problems with him. Justified or not. Honestly my other vendors have my credit card on file. I took a chance on them, and I would prefer to pay when my order ships instead of sending a check later on. Just because you do not pay up front seems to make him think he doesn't have to provide the same service as most vendors do. Namely, letting you know when an order will ship. Not everyone has someone at home to bring a shipment inside. My area gets HOT. Sure... he is giving a service of doing the importing... but that doesn't make much difference if those plants are lost. Crystal -- http://home.attbi.com/~xtals/orchid.htm "Ray @ First Rays Orchids" wrote in message ... Wendy, I think you hit the nail on the head. If you've ever imported enough plants directly, you're bound to get some that are in great condition, and some that are horrendous. Both George and David are providing a service by going through the hassle of doing the importing themselves, and the price you pay for that service is a bit of extra cash plus the additional risk of a day or two extra in transit. They also offer something of a guarantee, which I seriously doubt they are getting from their suppliers, so part of their service is absorption of risk. Neither asks for money up front, and as there is a guarantee, it behooves the individual to be strict in his interpretation of plant quality and in his ability to resurrect abused plants. I'll have to admit that I used to be quite disappointed with some of the plants I got from George, and felt quite guilty about withholding payment for the bad ones, but let's be a bit more objective: HE doesn't seem to have any problem with that, so why should I? As I've worked with both these guys, I've learned to categorize the plants offered in terms of 1) how well they're likely to travel, and 2) how well that genus tends to do in the cultural conditions I can offer. If I limit my purchases to plants with positive answers to those questions and also weigh the amount of risk I'm willing to take to get something special, I have ended up being far more pleased with the result. Sure, I've gotten a couple of sad examples every now and then, but it isn't that bad making a claim - it's all part of the process. Another aspect of this whole situation is how personally we tend to take our orchids. It may not be unique to orchids, but how often have we heard folks whining that "my baby is going to die!" when it's a $10 Lowes NOID phal? We tend to personalize the whole hobby, including the purchasing transactions. Get a really bad plant in an order? Sure you're disappointed - I know I am - but the buying and selling of plants is a business, so treat it more business-like. I won't try to defend the "bill collector" incident that started this thread, as that's bad business, but based upon my own experience, a lot of stuff like this begins with a misunderstanding, not the intent to cheat someone. -- Ray Barkalow First Rays Orchids http://www.firstrays.com Secure Online Ordering & Lots of Free Info! "Wendy" wrote in message news:3ETBa.61231$MJ5.54173@fed1read03... I put in my order for Madagascar plants about 2 weeks ago, so we shall see. I have also bought a ton of plants from George Norris & find that buying plants that have been shipped here & there are always on the touchy side. A chance one takes I guess! Cheers Wendy "femalestrom" wrote in message news:KxCBa.794313$Zo.165245@sccrnsc03... Eh... I think this is all the complaining I am going to do. I had been stewing about the really poor level of communication this guy had, and him doing the bill collector thing on me just inflamed me. The thing is he wouldn't have to put out that much more effort to make people happier. But it is painfully obvious he is just completely disorganized. I can put up with a few failed plants here and there, but a few things are basically a hope and a prayer if they are going to be viable. Oh well... he has plenty of competition. Maybe I am just spoiled by the effortless transactions I do with other vendors. Crystal -- http://home.attbi.com/~xtals/orchid.htm "Wendy" wrote in message news:dnABa.59211$MJ5.37770@fed1read03... Oh! oh! I think one of the most important aspects in buying plants is that the seller/vendor informs the buyer of approximate delivery. This is so easy on the net. I ordered 5 Lycastes from John & no problem with them. They are doing great. Isn't there some place on the net that customers can complain.....I can't think of it off hand. Crystal, I would send the bad plants back regardless! Cheers Wendy "femalestrom" wrote in message news:BIaBa.1024957$F1.122700@sccrnsc04... Sorry this is so long. Okay... now I am bordering on ****ed. I've already decided I am not going to purchase from him again, so please do not offer this as an option. I have been trying to give this guy the benefit of the doubt, but I just can not anymore. I have gotten two orders from him. On the first order I lost 2 plants outright. One the bulbs were so shriveled I knew that no matter how much pampering it would not recover. The other blew leaves within the first week. I figured... the shipping would cost 1/3 the price of the plants, so I would just eat the price. Yesterday I tossed 2 more from this shipment. But he has recently changed his "return anytime" policy to three days. It has now been a month. The last order I received on Thursday of last week. I've already lost 2, and a third is not going to recover. Eriopsis bilboa came with black bulbs. I thought this was the way the plant was suppose to look until the leaves became engulfed after 2 days. The other... the bulbs became mushy within the same time. The third.. not going to recover. He doesn't tell you ever when he is going to ship, so they sat in the hot sun all day. One of those days it was still hot at 10:00, didn't get home until 8, and couldn't even finish potting everything till the next morning. Did I mention he has a 3 day return policy now? Today.. he sends me an email saying he had not gotten payment from my first shipment. Check written on the 24th the day after the shipment arrived, cashed on the 28th. I have a copy of it in my last bank statement. Now I deal with a couple bare root import vendors, and I have never lost so many plants. Despite ordering many of the same types of finicky varieties.. In his defense, the plants that have survived have done well.. but at this point I have spent several hundred dollars, and he makes it pretty clear he doesn't need my business. I would like to think I do not ask for a lot. Notification my order was received, and a heads up when my order is shipping incase I am not home. Honestly.. his customer service sucks. Crystal -- http://home.attbi.com/~xtals/orchid.htm |
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