Bought a few plants from this online supplier recently - about £50 worth of
mainly perrenials and bedding plants.

When they arrived they were about 50% dead or very poor quality.

I decided to cancel the whole order and phoned the day after they arrived. A
nice lady told me to simply return them for a full refund, plus notify them
of my postage costs.

I returned them by parcelforce on 15th May, and have proof of posting.

Despite 3 emails enquiring about a refund, still no joy. Am I being
premature here, or are they noted for being problematical with refunds? My
most recent email appears to have been ignored completely.

g.

AFAIK, the Mirror plants ae from Parker's garden centres
http://www.jparkers.co.uk/

I had no problem with a refund (from Parker's directly, not the Mirror)
although I too received rotten plants from them -- 30 plants, only 6
survived. But they sent me replacement plants (sadly these also don't look
to be doing well).



"Fat Freddy's Cat" wrote in message
...
Bought a few plants from this online supplier recently - about £50 worth
of
mainly perrenials and bedding plants.

When they arrived they were about 50% dead or very poor quality.

I decided to cancel the whole order and phoned the day after they arrived.
A
nice lady told me to simply return them for a full refund, plus notify
them
of my postage costs.

I returned them by parcelforce on 15th May, and have proof of posting.

Despite 3 emails enquiring about a refund, still no joy. Am I being
premature here, or are they noted for being problematical with refunds? My
most recent email appears to have been ignored completely.

g.

"Adrian Jones" wrote in news:BwwAa.13211
:

AFAIK, the Mirror plants ae from Parker's garden centres
http://www.jparkers.co.uk/

I had no problem with a refund (from Parker's directly, not the Mirror)
although I too received rotten plants from them -- 30 plants, only 6
survived.

I have also had bad plants (mouldy lily bulbs) and although I could not be
bothered with organising a refund for such a small amount, would not buy
from them again.

Victoria Clare

Their bulbs were fine - I bought a load of daffs in the Autumn which all did
OK. Not so hot on herbaceous though - the gentians I received were dried
out & are not looking at all good.


"Victoria Clare" wrote in message
.218...
"Adrian Jones" wrote in news:BwwAa.13211
:

AFAIK, the Mirror plants ae from Parker's garden centres
http://www.jparkers.co.uk/

I had no problem with a refund (from Parker's directly, not the Mirror)
although I too received rotten plants from them -- 30 plants, only 6
survived.

I have also had bad plants (mouldy lily bulbs) and although I could not be
bothered with organising a refund for such a small amount, would not buy
from them again.

Victoria Clare