#1   Report Post  
Old 30-11-2004, 08:58 PM
Franz Heymann
 
Posts: n/a
Default OT Help

My apologies for this totally OT post, but i would lioke to hear if
any urgler has any advive to offer me. I received an email from what
appears to be my ISP, namely BT/Yahoo, from which the following is an
extract:

As part of a worldwide initiative aimed at reducing junk email (spam)
and email viruses, all email providers are switching to what is known
as 'authenticated SMTP'. SMTP stands for Simple Mail Transfer
Protocol, which enables the sending of email. Authentication is a
method of identifying the origin of emails that stops emails being
sent anonymously.

I trust essentially no organisation which sends me unsolicited emails,
and would appreciate it if any urgler would reassure me that this is a
genuine letter, and that I should carry out the requested action which
appears later in the letter, and which I have not bothered to copy
here.

Once again, apologies, and thanks in advance for any help.

Franz



  #2   Report Post  
Old 30-11-2004, 09:33 PM
Tumbleweed
 
Posts: n/a
Default


"Franz Heymann" wrote in message
...
My apologies for this totally OT post, but i would lioke to hear if
any urgler has any advive to offer me. I received an email from what
appears to be my ISP, namely BT/Yahoo, from which the following is an
extract:

As part of a worldwide initiative aimed at reducing junk email (spam)
and email viruses, all email providers are switching to what is known
as 'authenticated SMTP'. SMTP stands for Simple Mail Transfer
Protocol, which enables the sending of email. Authentication is a
method of identifying the origin of emails that stops emails being
sent anonymously.

I trust essentially no organisation which sends me unsolicited emails,
and would appreciate it if any urgler would reassure me that this is a
genuine letter, and that I should carry out the requested action which
appears later in the letter, and which I have not bothered to copy
here.

Once again, apologies, and thanks in advance for any help.

Franz


Sounds genuine (google is your friend) quite a few conversations on the net
about it here is one at random
http://forums.macosxhints.com/archiv...p/t-25167.html

I would recommend you go into the help facilities where if it is genuine it
will tell you to do the same thing.

I would also wait a few days in case there is a bug in their scripts, let
someone else be the beta tester.

--
Tumbleweed

email replies not necessary but to contact use;
tumbleweednews at hotmail dot com


  #3   Report Post  
Old 30-11-2004, 10:07 PM
Jeanne Stockdale
 
Posts: n/a
Default

I have received the same and am also very suspicious and would welcome a
definitive answer from an "expert".

In the meantime I have looked at the BT Yahoo Mail site and whilst there is
a lot about spam and how to avoid it, I can find no reference to SMTP or
Simple Mail Transfer Protocol.

So my feeling is not to do anything that the e-mail says to do.

Jeanne Stockdale
"Franz Heymann" wrote in message
...
My apologies for this totally OT post, but i would lioke to hear if
any urgler has any advive to offer me. I received an email from what
appears to be my ISP, namely BT/Yahoo, from which the following is an
extract:

As part of a worldwide initiative aimed at reducing junk email (spam)
and email viruses, all email providers are switching to what is known
as 'authenticated SMTP'. SMTP stands for Simple Mail Transfer
Protocol, which enables the sending of email. Authentication is a
method of identifying the origin of emails that stops emails being
sent anonymously.

I trust essentially no organisation which sends me unsolicited emails,
and would appreciate it if any urgler would reassure me that this is a
genuine letter, and that I should carry out the requested action which
appears later in the letter, and which I have not bothered to copy
here.

Once again, apologies, and thanks in advance for any help.

Franz





  #4   Report Post  
Old 30-11-2004, 10:14 PM
Tumbleweed
 
Posts: n/a
Default


" Jeanne Stockdale" wrote in message
...
I have received the same and am also very suspicious and would welcome a
definitive answer from an "expert".

In the meantime I have looked at the BT Yahoo Mail site and whilst there
is a lot about spam and how to avoid it, I can find no reference to SMTP
or Simple Mail Transfer Protocol.

So my feeling is not to do anything that the e-mail says to do.

Jeanne Stockdale


Yo cant have been looking very hard.....


from http://www.btyahoo.com/mail/helpandsupport (first google hit IIRC)

"4. What is BT Yahoo! Premium Mail?
BT Yahoo! Premium Mail is a feature rich email service that provides you
with four email addresses (based on the format) and
can be accessed via webmail and also POP/SMTP..."

and

" 9. What are my mail servers?

Your Incoming Mail (POP3) = mail.btinternet.com

Outgoing Mail (SMTP) = mail.btinternet.com "


and finally ..
http://help.btinternet.com/help/smtp



BT Yahoo! Mail - setting up SMTP Authentication
Print this page

What is SMTP Authentication, and why do I need to ensure it is switched on?

As part of a worldwide initiative aimed at reducing junk email (spam), all
email providers are switching to what is known as 'SMTP authentication'.
SMTP stands for Simple Mail Transfer Protocol, which enables the sending of
email. Authentication is a method of identifying the origin of emails that
stops emails being sent anonymously.

Most nuisance emails (spam) are sent from people on unauthenticated email.
By removing the ability to send emails without authentication, spam should
be substantially reduced.

How do I switch on SMTP authentication?

It's simple. 'SMTP authentication' s usually switched on by ticking a box
called 'My server requires authentication' in your email program settings.

Please do this for all the BT Yahoo! email addresses that you and your
family use.


If you are using Microsoft Outlook Express or Microsoft Outlook on a PC,
this can be done automatically for you - just click on the button below,
then click 'Yes' when asked if you want to install and run the program. This
will switch on SMTP authentication in your email program on this computer
for all your (or your family's) BT Yahoo! email addresses.


If you are using another email program OR you are using an Apple Mac, please
click here to see how to switch on SMTP Authentication.

--
Tumbleweed

email replies not necessary but to contact use;
tumbleweednews at hotmail dot com



  #5   Report Post  
Old 30-11-2004, 11:33 PM
Peter Stockdale
 
Posts: n/a
Default


"Tumbleweed" wrote in message
...


Yo cant have been looking very hard.....


from http://www.btyahoo.com/mail/helpandsupport (first google hit IIRC)

"4. What is BT Yahoo! Premium Mail?
BT Yahoo! Premium Mail is a feature rich email service that provides you
with four email addresses (based on the format)
and can be accessed via webmail and also POP/SMTP..."

and

" 9. What are my mail servers?

Your Incoming Mail (POP3) = mail.btinternet.com

Outgoing Mail (SMTP) = mail.btinternet.com "


and finally ..
http://help.btinternet.com/help/smtp



BT Yahoo! Mail - setting up SMTP Authentication
Print this page

What is SMTP Authentication, and why do I need to ensure it is switched
on?

As part of a worldwide initiative aimed at reducing junk email (spam), all
email providers are switching to what is known as 'SMTP authentication'.
SMTP stands for Simple Mail Transfer Protocol, which enables the sending
of email. Authentication is a method of identifying the origin of emails
that stops emails being sent anonymously.

Most nuisance emails (spam) are sent from people on unauthenticated email.
By removing the ability to send emails without authentication, spam should
be substantially reduced.

How do I switch on SMTP authentication?

It's simple. 'SMTP authentication' s usually switched on by ticking a box
called 'My server requires authentication' in your email program settings.

Please do this for all the BT Yahoo! email addresses that you and your
family use.


If you are using Microsoft Outlook Express or Microsoft Outlook on a PC,
this can be done automatically for you - just click on the button below,
then click 'Yes' when asked if you want to install and run the program.
This will switch on SMTP authentication in your email program on this
computer for all your (or your family's) BT Yahoo! email addresses.


If you are using another email program OR you are using an Apple Mac,
please click here to see how to switch on SMTP Authentication.

--
Tumbleweed

email replies not necessary but to contact use;
tumbleweednews at hotmail dot com


Yes - but this is all gobbledeygook - you have left out the important bit
that they are threatening to cut off our outgoing em facility in four days
if we don.t do what they order.
You have failed to answer Franz,s enquiry and also my wife's.
Are we advised independently to do what they request?

Pete
www.thecanalshop.com




  #6   Report Post  
Old 01-12-2004, 12:30 AM
Gary Woods
 
Posts: n/a
Default

"Peter Stockdale" wrote:

Yes - but this is all gobbledeygook - you have left out the important bit
that they are threatening to cut off our outgoing em facility in four days
if we don.t do what they order.



That's just got to be a "phish." Do you have to provide login information
and all that? BT couldn't possibly make a major change and cut everybody
off in 4 days- that's a huge red flag.
SMTP has been around almost since the beginning... it's the protocol mail
servers use to talk to each other (and you). "Authenticated SMTP"
originally meant you needed to login to send mail; most ISPs have been
doing this for quite a while.
It would be interesting to see the original mail headers... I get versions
of this all the time threatening to lock my bank account, credit card, or
sex life if I don't give some total stranger all my secret information.


Gary Woods AKA K2AHC- PGP key on request, or at home.earthlink.net/~garygarlic
Zone 5/6 in upstate New York, 1420' elevation. NY WO G
  #7   Report Post  
Old 01-12-2004, 12:48 AM
Phil L
 
Posts: n/a
Default

Franz Heymann wrote:
:: My apologies for this totally OT post, but i would lioke to hear if
:: any urgler has any advive to offer me. I received an email from
:: what appears to be my ISP, namely BT/Yahoo, from which the
:: following is an extract:
::
:: As part of a worldwide initiative aimed at reducing junk email
:: (spam) and email viruses, all email providers are switching to
:: what is known as 'authenticated SMTP'. SMTP stands for Simple Mail
:: Transfer Protocol, which enables the sending of email.
:: Authentication is a method of identifying the origin of emails
:: that stops emails being sent anonymously.
::
:: I trust essentially no organisation which sends me unsolicited
:: emails, and would appreciate it if any urgler would reassure me
:: that this is a genuine letter, and that I should carry out the
:: requested action which appears later in the letter, and which I
:: have not bothered to copy here.
::
:: Once again, apologies, and thanks in advance for any help.
::
:: Franz

Without seeing the full headers (with your personal email address snipped
out of course) it's nigh on impossible to work out whether it's a phishing
scam or the genuine article, TBH, I'd come down on the side of it being a
scam as you've already been using SMTP for years along with everyone
else...if it's requesting personal information such as usernames and
passwords then it's almost certainly a scam as your ISP already has these
and could make any adjustments without your knowledge or permission - the
space within your inbox etc belongs to them and they rent it to you for your
monthly subscription charge....either post the headers or wait and see.


  #8   Report Post  
Old 01-12-2004, 07:31 AM
Sacha
 
Posts: n/a
Default

On 1/12/04 0:48, in article
, "Phil L"
wrote:

snip
Without seeing the full headers (with your personal email address snipped
out of course) it's nigh on impossible to work out whether it's a phishing
scam or the genuine article, TBH, I'd come down on the side of it being a
scam as you've already been using SMTP for years along with everyone
else...if it's requesting personal information such as usernames and
passwords then it's almost certainly a scam as your ISP already has these
and could make any adjustments without your knowledge or permission - the
space within your inbox etc belongs to them and they rent it to you for your
monthly subscription charge....either post the headers or wait and see.


Why not make a 'phone call to the ISP, asking them if they are indeed,
sending out such mails or intending such action?!
--
Sacha
www.hillhousenursery.co.uk
South Devon
(remove the weeds to email me)

  #9   Report Post  
Old 01-12-2004, 09:04 AM
Peter Stockdale
 
Posts: n/a
Default


"Sacha" wrote in message
k...
On 1/12/04 0:48, in article
, "Phil L"
wrote:

snip
Without seeing the full headers (with your personal email address snipped
out of course) it's nigh on impossible to work out whether it's a
phishing
scam or the genuine article, TBH, I'd come down on the side of it being a
scam as you've already been using SMTP for years along with everyone
else...if it's requesting personal information such as usernames and
passwords then it's almost certainly a scam as your ISP already has these
and could make any adjustments without your knowledge or permission - the
space within your inbox etc belongs to them and they rent it to you for
your
monthly subscription charge....either post the headers or wait and see.


Why not make a 'phone call to the ISP, asking them if they are indeed,
sending out such mails or intending such action?!
--
Sacha
www.hillhousenursery.co.uk
South Devon
(remove the weeds to email me)





No user details are involved -( passwords etc)

Regards
Pete


  #10   Report Post  
Old 01-12-2004, 10:57 AM
Franz Heymann
 
Posts: n/a
Default


"Sacha" wrote in message
k...
On 1/12/04 0:48, in article
, "Phil L"
wrote:

snip
Without seeing the full headers (with your personal email address

snipped
out of course) it's nigh on impossible to work out whether it's a

phishing
scam or the genuine article, TBH, I'd come down on the side of it

being a
scam as you've already been using SMTP for years along with

everyone
else...if it's requesting personal information such as usernames

and
passwords then it's almost certainly a scam as your ISP already

has these
and could make any adjustments without your knowledge or

permission - the
space within your inbox etc belongs to them and they rent it to

you for your
monthly subscription charge....either post the headers or wait and

see.


Why not make a 'phone call to the ISP, asking them if they are

indeed,
sending out such mails or intending such action?!


Thanks Sacha, I think I'll try that.

Franz




  #11   Report Post  
Old 01-12-2004, 02:03 PM
Sacha
 
Posts: n/a
Default

On 1/12/04 10:57, in article , "Franz
Heymann" wrote:


"Sacha" wrote in message
k...

snip Why not make a 'phone call to the ISP, asking them if they are
indeed,
sending out such mails or intending such action?!


Thanks Sacha, I think I'll try that.

I had to use PayPal recently - or was about to, so had accessed their site -
and I received an email asking me for some private details, so I emailed
them asking if they were in fact doing this and got a swift reply saying
"NO!" I've had emails pretending to come from my bank and asking for
account details but luckily have enough commonsense to realise that sending
those in an email is not a bank's way of doing business. On our return from
Majorca, we received a bogus letter telling us that we'd won El Gordo and
should send our bank details to an address in Madrid. As we'd never
actually bought a lottery ticket and the scam was so pitifully badly done,
our giant intellects put two and two together.... But what I don't like
about the last one is that it seems very probable that someone from our
hotel, car hire company or travel agent, handed our name and address on to
the scammers.
If there is the slightest doubt, ring or email a genuine address and check.
It takes minutes and gives peace of mind.
--
Sacha
www.hillhousenursery.co.uk
South Devon
(remove the weeds to email me)

  #12   Report Post  
Old 02-12-2004, 02:33 PM
Tim Challenger
 
Posts: n/a
Default

On Wed, 01 Dec 2004 14:03:56 +0000, Sacha wrote:

On our return from
Majorca, we received a bogus letter telling us that we'd won El Gordo and
should send our bank details to an address in Madrid. As we'd never
actually bought a lottery ticket and the scam was so pitifully badly done,
our giant intellects put two and two together.... But what I don't like
about the last one is that it seems very probable that someone from our
hotel, car hire company or travel agent, handed our name and address on to
the scammers.


Probably a coincidence - your post rang a bell with me, I'm sure I got a
similar one as I remember thinking "I've never bought a Spanish lottery
ticket" - I haven't been to Spain or had any Spanish dealings for 18 years.

--
Tim C.
  #13   Report Post  
Old 01-12-2004, 05:47 PM
hugh
 
Posts: n/a
Default

In message , Sacha
writes
On 1/12/04 0:48, in article
k, "Phil L"
wrote:

snip
Without seeing the full headers (with your personal email address snipped
out of course) it's nigh on impossible to work out whether it's a phishing
scam or the genuine article, TBH, I'd come down on the side of it being a
scam as you've already been using SMTP for years along with everyone
else...if it's requesting personal information such as usernames and
passwords then it's almost certainly a scam as your ISP already has these
and could make any adjustments without your knowledge or permission - the
space within your inbox etc belongs to them and they rent it to you for your
monthly subscription charge....either post the headers or wait and see.


Why not make a 'phone call to the ISP, asking them if they are indeed,
sending out such mails or intending such action?!

Or e-mail them?
--
hugh
Reply to address is valid at the time of posting
  #15   Report Post  
Old 01-12-2004, 10:21 AM
bigboard
 
Posts: n/a
Default

Franz Heymann wrote:

My apologies for this totally OT post, but i would lioke to hear if
any urgler has any advive to offer me. I received an email from what
appears to be my ISP, namely BT/Yahoo, from which the following is an
extract:

As part of a worldwide initiative aimed at reducing junk email (spam)
and email viruses, all email providers are switching to what is known
as 'authenticated SMTP'. SMTP stands for Simple Mail Transfer
Protocol, which enables the sending of email. Authentication is a
method of identifying the origin of emails that stops emails being
sent anonymously.

I trust essentially no organisation which sends me unsolicited emails,
and would appreciate it if any urgler would reassure me that this is a
genuine letter, and that I should carry out the requested action which
appears later in the letter, and which I have not bothered to copy
here.

Once again, apologies, and thanks in advance for any help.


It's hard to say without knowing what it was they asked you to do! Certainly
what they say about SMTP isn't untrue.

--
"In Christianity neither morality nor religion come into contact with
reality at any point."
-- Friedrich Nietzsche



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