The message
from Janet Baraclough contains these words:

Okay, but could I put in a small plug for my isp zetnet and their
inhouse newsreader, zimacs. I've trialled other isp's (used by my
family) but have yet to find one as reliable and user-friendly. It has a
large number of users, like myself, who have stayed with it many years
because of the friendly fast personal service.

Apart from minimal cost and brilliant email-security, zetnet's vast
advantage for all users is that if anything at all goes wrong, my end or
theirs, I can phone or email one of the directors direct, who will fix
it at their end or kindly tell me how to fix anything wrong at my end.
In person. Pronto. With charm and good humour. Service doesn't come any
better than that.

Janet,
Edward and I absolutely agree with you, and I there is someone else
who posts here who has said the same - several times ...

Jennifer