Chris;

Unfortunately, when you cut/pasted my original post all the hyperlinks to
the patch got lost in the translation from HTML to plain text !!

To further help those with Outlook Express crashing problems, I suggest they
visit the following Microsoft site and download/install the patch.

http://www.microsoft.com/downloads/d...cd5-0a58-40e8-
a963-7496c71d1f40&DisplayLang=en

Please watch for URL wrapping and ensure you've got the entire link.

Regards
Mark Hill
Microsoft Windows XP Associate Expert




-----Original Message-----
From: Internet Bonsai Club ] On Behalf Of
Chris Cochrane
Sent: Wednesday, April 02, 2003 3:18 PM
To:

Please excuse this somewhat out-of-order post to the mail list. I've had
several friends lose email they were drafting with repeated Outlook Express
crashes. I've lost drafts, too. A friend with XP Consultant skills (some
will know Mark Hill) cured the problem for me and others. Those Outlook
Express users without institutional support will have difficulty locating
the fix themselves-- at least, I did.

Best wishes,
Chris Cochrane, Secretary
National Bonsai Foundation

from Mark:
Pass this along to anyone you know who's experiencing similar Outlook
Express crashes.

The problem with Outlook Express crashing when creating an email message is
associated with the recently released Service Pack of Internet Explorer 6.0.
Unfortunately this Service Pack overwrote an important file which causes
Outlook Express to crash unexpectedly.

This fix will repair crashing issues with Outlook Express on systems where
Internet Explorer 6.0 Service Pack 1 has been installed.

To determine if your system has Internet Explorer 6.0 Service Pack 1
installed, load Internet Explorer, go to Help/About Internet Explorer, and
part way down the Help box you should find the version number of your
Internet Explorer as "Version: 6.0.xxxx.x" (where xxxx.xx are your
particular build number) and the Service Pack is noted as "Update Version:;
SP1;"

The following patch has recently been released by Microsoft which installs a
new piece of software which repairs this issue.

For the technically inclined, click here to read the technical issues
associated with this problem.

Click here to install the patch then choose "Open" at the File Download
prompt.

Once installed, you may have to re-boot your computer for the fix to take
effect.

Hope this helps others.

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