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Poor Service and Worn Out
Hi All,
I just found this group and need advice. I contracted with a local gardener 6 months ago and had poor service. The total bill for service was $6451 and 50% was paid up front and the rest at completion. I had made several calls to the gentleman's office this past month, and have not been able to be serviced for the follow-up as contracted. A pin was put through my sprinkler system, plants have died, trees look poor and other stuff. I was charged for 15yds of mulch but I just re-did it all myself in a different color and used only half as much (placing 3inches)! Now I want to do another contract for the back of my home, including hardscape, but am reluctant because of the poor service in the front. I have a company coming this week and had one last week who agreed with the poor job in the front when I showed him my contract. This new company said they would guarantee ANY plant for LIFE if you spend over $3000!!! I was shocked! But I guess that is the difference when you go to a larger more established professional nursery, right? Who regulates this industry? Do I have any right's? Or do I need to "live and learn". This same contractor did a wonderful job up the street from me, five years ago and has since followed up and so has an advocate for him who also serves on our BOD. I on the other hand, am new to the community and had a disappointing job with no firm plans from this man. He was a "no show" last week for and appointment and it wasn't the first time. UGH!!! He was then recently hired to do our community landscaping, and my next door neighbor's mulch, and every time I see his truck in our neighborhood in the past month, I want to puke. Thanks for reading. I am worn out and want to do something about it.....should I? Thanks for you help. Marilyn in Md. |
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