Ford Prefect wrote:
[...] running round with regards to compensation from the post
office but as
to chasing the nursery with legal threats[...]

This seems like a good place to put in a good word for Van Meeuwen.
They sent the wrong thing for my mother's Christmas present when it
was too late for me to do anything about it, and immediately sent a
full no-quibbles refund when I emailed a complaint. I'll go there
again.

--
Mike.