Hi.

I ordered a collection of plants from Java Plants a while ago. They
took the money from my credit card on the same day I ordered but I
have still not seen any plants. Each time I call I get told they were
dispatched yesterday......... Then I was promised in an email that
they'd be here today, but they're not.

So has anyone had a good experience with this company or am I getting
the run around.

Thanks.

The Pope


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Ops, sorry that should read 'supplier', I wish I could
type..........and spell.



The Pope


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I think that they only post on a thursday, usually arriving the next day.
With all the bad weather the postal service is also up the creek. Id give it
a few more days.

And can you ask the lord to give us some nicer weather please Mr Pope, it
took me 4 hrs to go 13 miles yesterday!!!

Mark

"The Pope" wrote in message
news
Hi.

I ordered a collection of plants from Java Plants a while ago. They
took the money from my credit card on the same day I ordered but I
have still not seen any plants. Each time I call I get told they were
dispatched yesterday......... Then I was promised in an email that
they'd be here today, but they're not.

So has anyone had a good experience with this company or am I getting
the run around.

Thanks.

The Pope


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==----------
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On Fri, 31 Jan 2003 16:17:21 -0000, "Mark Trueman"
wrote:

I think that they only post on a thursday, usually arriving the next day.
With all the bad weather the postal service is also up the creek. Id give it
a few more days.

And can you ask the lord to give us some nicer weather please Mr Pope, it
took me 4 hrs to go 13 miles yesterday!!!

Mark

The problem being it's not the first Thursday since I ordered.........

As for the weather I'll have the nuns say a few Hell Marys and pray
for better weather and you know what, I wont even charge you for it!



The Pope


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I used them a couple of times and had no problems. The orders arrived the
Friday following my order and the plants were fine.


"The Pope" wrote in message
news
Hi.

I ordered a collection of plants from Java Plants a while ago. They
took the money from my credit card on the same day I ordered but I
have still not seen any plants. Each time I call I get told they were
dispatched yesterday......... Then I was promised in an email that
they'd be here today, but they're not.

So has anyone had a good experience with this company or am I getting
the run around.

Thanks.

The Pope


-----------== Posted via Newsfeed.Com - Uncensored Usenet News
==----------
http://www.newsfeed.com The #1 Newsgroup Service in the World!
-----= Over 100,000 Newsgroups - Unlimited Fast Downloads - 19 Servers
=-----

In article ,
The Pope wrote:

Hi.

I ordered a collection of plants from Java Plants a while ago. They
took the money from my credit card on the same day I ordered but I
have still not seen any plants. Each time I call I get told they were
dispatched yesterday......... Then I was promised in an email that
they'd be here today, but they're not.
So has anyone had a good experience with this company or am I getting
the run around.

I've used them and they were OK:
http://mike-edwardes.members.beeb.net/plant/lotech.html

With the weather in the UK over the last week, I suspect they are
protecting your investment by stopping all your plants freezing. Give
'em a chance.

Mike,
In the UK where all the Brass Monkeys are singing falsetto.
--
Mike Edwardes Tropicals
http://mike-edwardes.members.beeb.net

On Sat, 01 Feb 2003 14:07:38 +0000, Mike Edwardes
wrote:



I've used them and they were OK:
http://mike-edwardes.members.beeb.net/plant/lotech.html

With the weather in the UK over the last week, I suspect they are
protecting your investment by stopping all your plants freezing. Give
'em a chance.

Mike,
In the UK where all the Brass Monkeys are singing falsetto.


Well the end result is that the plants still haven't turned up and so
I sent them an email to cancel the order and ask for a refund. This
they told me they would do and I now have the refund..

The point is I contacted them several times and each time I was given
a different dispatch date so I now have to wonder if the plants were
sent at all.


The Pope


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On Thu, 06 Feb 2003 09:34:03 +0000, The Pope wrote:
The point is I contacted them several times and each time I was given
a different dispatch date so I now have to wonder if the plants were
sent at all.

I placed an order with them just before Christmas.

In January I contacted them... "Where are my plants, you debited
my money the day I ordered!" I was also annoyed that their system
did not send out a confirming email (so be sure to capture the
order details from the screen).

They didn't answer my email for a week. By now I was very cross
as I order online all the time and this was the worst treatment
I'd ever had.

Then I got an email apologising and saying that the plants would
come out that week. No explanation, but they were coming.

Anyway, here is the important part:
When the plants arrived they were FANTASTIC quality and they
were very well packaged. I bought their smallest economy collection
and I was overjoyed. I even had plants to spare and had to give
some away! It was worth the wait.

The quality was so good (and the cost so low) that I will order
from them again. However I am going to be ringing them up - not
emailing - right after I place the order, to push for a delivery
date.

Because of the excellent quality I would recommend you order
with them again - but only if you have time to chase them so that
your order does actually arrive!


--
Flash Wilson
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
rant Outlook - Tools - Options - Mail Format - Plain Text
Quote properly. Obey http://www.ietf.org/rfc/rfc1855.txt /rant

On Thu, 6 Feb 2003 10:46:59 +0000 (UTC), (Flash
Wilson) wrote:

snip

Because of the excellent quality I would recommend you order
with them again - but only if you have time to chase them so that
your order does actually arrive!


Well I'm glad you got a good result, but I wont be ordering from them
again. The fact that I phoned and emailed them and got a different
answer every time suggests to me that they're systems are not up to
much. They might produce great plants but I wont deal with a company
who's idea of customer relations is to fob them off with lies.



The Pope


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I use green line http://www.aquaticplants.eu.com/ and have always had great
service and good quality plants

Paul

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You could try green-line aquatics instead
(http://www.aquaticplants.eu.com/). I made an order (near christmas time!)
On the Monday night, and everything was deliveres, fantasticly packed, on
the Wednesday Morning. I will definatly be using this company again!!!
"The Pope" wrote in message
...
On Thu, 6 Feb 2003 10:46:59 +0000 (UTC), (Flash
Wilson) wrote:

snip

Because of the excellent quality I would recommend you order
with them again - but only if you have time to chase them so that
your order does actually arrive!


Well I'm glad you got a good result, but I wont be ordering from them
again. The fact that I phoned and emailed them and got a different
answer every time suggests to me that they're systems are not up to
much. They might produce great plants but I wont deal with a company
who's idea of customer relations is to fob them off with lies.



The Pope


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I have used Java - I got good plants in good time - though I ordered over
the phone and not through the NET.

I have just ordered some from Green Line - should be here tomorrow - we will
see!

Well some excellent service for a change. I faxed an order to Green
Line Aquatic Plants on Tuesday, quite late in the evening. Within
minutes I had a call from them as part of the fax wasn't readable. We
sorted out the order and it arrived this morning. The tank now looks
great. I know where I'll be ordering plants from in the future.


The Pope


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"The Pope" wrote in message
...
Well some excellent service for a change. I faxed an order to Green
Line Aquatic Plants on Tuesday, quite late in the evening. Within
minutes I had a call from them as part of the fax wasn't readable. We
sorted out the order and it arrived this morning. The tank now looks
great. I know where I'll be ordering plants from in the future.


The Pope

I am glad Andy did the biz for you too.
I have used Greenline many times over several years, and have always had
good service and great plants.


Phil.

Well my Green Line plants arrived on-time, we took a while sorting out the
order, but all was OK. The advice given on the phone was OK too.

The plants most were excellent - the Echinodorus Tenellus was a bit
bedraggled but there was much more of them than I had expected.....In any
case they will probably die off a bit before they start growing because of
the upheaval that they have endured.

All in all - a good response, good plants for reasonable cost. Packaging was
OK too and they were delivered cold (as it says on the box - perishable
goods - keep cool).