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bad experience with J.Parker bulbs

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20-10-2012, 08:49 PM

kay

kay is offline

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First recorded activity by GardenBanter: Apr 2010

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Originally Posted by Martin[_2_]

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On Sat, 20 Oct 2012 04:19:01 -0700 (PDT),
wrote:

Really disappointed with the customer service. My wife ordered £80 of bulbs...they didn't turn up she and chased and chased. Eventually after various excuses discovered the carrier had 'lost' them. (And BTW telephone response is "We know the carrier is rubbish, this happens all the time."!) "Can you send a different way or a part order?" "Nope."
Eventually a refund...with a weak unsigned credit note.
Great plants but disappointing service. I think Parkers need to take responsibility for their supply chain!

And with 9 years interest it could be a tidy sum

I do wish people wouldn't resurrect long since dead threads!

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